How to Add a VPN Extension to Google Chrome

You may encounter some problems setting up a VPN extension on Chrome, particularly when trying to connect for the first time.

We’ve listed some potential fixes, and how they work, below. We recommend you follow these solutions in order, only moving on to the next one if your connectivity issues persist:

1. Ensure You’ve Logged into Your VPN Account

You can’t start browsing with Hotspot Shield until you log in.

Some VPNs require you to enter your account details into their extension before you can start using it. This isn’t always clear and the login area may be located in the extension’s settings.

To remove any doubt, contact your VPN service to confirm the correct steps for setup.

2. Check If You’ve Exceeded a Device Limit

VPNs usually impose a simultaneous connection limit to restrict how many active connections you can have at once.

If you’ve gone beyond your VPN’s concurrent limit then you’ll need to log out of the VPN app on a different device before you can activate the extension.

If this is too inconvenient, then we recommend choosing a VPN service with an unlimited simultaneous connections limit, such as Surfshark.

3. Update Your Chrome Browser

Once prompt , Google Chrome is updated update itself instantaneously .

It’s possible that your VPN extension isn’t working due to its incompatibility with an outdated version of the Chrome browser.

To fix this, click the three-dot menu in the toolbar and then help > About Google Chrome. This is cause should cause the late version of Chrome to download automatically .

4. Turn Off Any Other VPN Extensions or Apps

Our ExpressVPN extension prevented us from enabling Hotspot Shield.

An active connection from a different VPN service may prevent your VPN extension from working properly.

try turn it off and then your VPN extension may be able to connect .

5. Disable All of Your Chrome Extensions

We recommend regularly auditing your browser extensions to avoid unnecessary clutter.

Similar to the solution above, there may be another extension on your Chrome browser preventing your VPN from connecting.

To disable your extensions, click on the jigsaw icon in your toolbar and select ‘manage extension’. From here, click the toggle on each individual extension to disable them.

Then , close and re – open your Chrome browser and try activate your vpn extension again .