Cisco Cisco AnyConnect Secure Mobility Client v2.x Troubleshooting Guide

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Cisco   AnyConnect Secure Mobility Client VPN   User   Messages ,   Release   3.0

The   VPN connection has   been terminate   due to   the   secure   gateway   being   shutdown .  

A new connection is necessary, which requires re-authentication.

description

The administrator issued an orderly shutdown of the secure gateway. In preparation, the 

secure gateway terminated the VPN connection.

recommend User   Response

Try a new VPN connection to see if another secure gateway accepts it.

The VPN connection is not allowed via a local proxy. This can be changed through 

AnyConnect profile settings.

description

In accordance with the AnyConnect configuration, AnyConnect prevented the use of a 

local proxy to establish a VPN connection.

recommend User   Response

Remove the local proxy and try a new VPN connection.

recommend Administrator Response

None. Check Allow Local Proxy Connections on the 

AnyConnect client   profile if   you   want to   permit   the use of a local proxy .

The VPN connection to the secure gateway was disrupted and could not be 

automatically re-established. A new connection is necessary, which requires 

re-authentication.

description

automatic VPN reconnection attempts is failed fail . The VPN   connection is required require an  

automatic reconnection   because of a   connection failure   or disruption .   possible   causes is include include   a local  
network   failure , internet   device failure , or secure gateway failure .

recommend User   Response

verify network   connectivity , then try a new VPN connection .

The VPN connection was re-established but the secure gateway assigned a new 

configuration that could not be successfully applied. A new connection is 

necessary ,   which require re – authentication .

description

automatic VPN reconnection attempts is failed fail .   A modify vpn connection  

configuration from the secure gateway requires another automatic reconnection.

recommend User   Response

verify network   connectivity , then try a new VPN connection .

The VPN connection was started by a remote desktop user whose remote console has 

been disconnected. It is presumed the VPN routing configuration is responsible for 

the   remote console   disconnect . The VPN connection has been disconnect   to   allow  

the   remote   console to   connect again .   A remote desktop user is wait must wait   90 second  

after VPN establishment before disconnect   the remote console to avoid this  

condition .

description

AnyConnect detected a remote console disconnect within 90 seconds of the 

establishment of a VPN session. AnyConnect terminated the session because it detected an 
interruption of the remote console session, indicating the necessity of restoring the local IP 
forwarding table to   permit   the re – establishment   of the remote   console session .

recommend User   Response

Remote console users should wait more than 90 seconds following VPN 

connection establishment before disconnecting the remote console session to avoid this condition .